Indian Cities Leading the Outsourcing Pack

A joint study by Cyber Media’s Global Services magazine and investment advisory firm Tholons listing the ‘Top 50 Emerging Outsourcing Cities´ has found India leading the pack listed with six cities while China is listed with five cities and Philippines with one. This is a clear reflection of the potential the IT skills and outsourcing prowess that India wields. Emerging at the top is Chennai followed by Hyderabad at second position and Pune at No.3, Kolkata at No.5 and Chandigarh at 9th position.

Developed infrastructure, highly skilled work force and lower costs and attritions are factors that worked to Chennai’s advantage. The report claims that Chennai is expected to house more than 73,000 workers of the top three Indian Information Technology services companies. Also, it has emerged as an established location for automotive engineering, productive development and healthcare BPO.

Indian cities are attracting outsourcing industry biggies due to various reasons such as infrastructure development which is attracting many foreign investors. Better planned roads and public facilities, cost of living, prominence of educational institutions, lowering operating costs and lower attrition rates are also leading factors for making India a leading outsourcing destination.

Among other cities, Bangalore, Mumbai, Chennai and Hyderabad have been ranked among the best for their application development and maintenance skills. Established destinations, according to the report in the field of business analytics, are Delhi NCR and Mumbai with Bangalore ranking as an emerging destination. For engineering services established leading cities include Bangalore, Chennai and Pune with Delhi NCR ranking as an emerging location.

The cities are ranked according to scale and quality of work force, the inclination towards identifying skill-sets and work force related metrics, and financial, infrastructure and risk environment.